Get in Touch

Ready to find the perfect place to stay in Australia? We’re here to help you every step of the way.

Send us a Message

Looking for safe, comfortable and well-located accommodation? Whatever brings you to Australia, we’re here to guide you.

Contact Information

Phone

+61 405 740 690

Email

info@downunderstay.com.au

Office

18A Norton St, Kingsford NSW 2032

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM Saturday: Closed
Sunday: Closed

Quick WhatsApp Chat

Get instant answers to your questions via WhatsApp

Frequently Asked Questions

Find quick answers to the most common questions about living with Down Under Stay.

Down Under Stay FAq 1

More than a stay, a home away from home

We care about your comfort and safety

Every house is carefully selected to make you feel at home

We welcome anyone looking for safe, comfortable, and well-located housing in Australia whether you’re here to study, work, travel, or start a new chapter.

Booking an inspection is easy. Click “Book an Inspection” on our website, enter your name, phone number, and email, then choose an available date and time.

During your inspection—in person or online—we’ll show you the room and common areas and answer any questions.

If you’d like to proceed, we’ll send you a link to apply online. Once approved, you’ll receive a proposal by email to review and sign. Your room is secured once you’ve signed and paid the bond.

Here’s how it works:

  • After your inspection, we send you an invitation link to apply online.
  • You fill in your personal details and upload a photo of your passport.
  • We review your application and send you a proposal by email to review and sign.
  • After you’ve signed the proposal and paid the bond, the room is officially yours.

A bond is a security deposit you pay before moving into the property. It’s held as financial protection for the accommodation in case of unpaid rent or any damage beyond normal wear and tear. When you move out, the room — including your designated areas, and any assigned spaces — must be returned clean and in the same condition in which they were given to you. As long as everything is in good condition and all rent and bills are paid, the bond is fully refundable.

Yes, we do. Each room has its own minimum stay requirement, which you can easily find on our website within the details of each listing. If the minimum stay listed doesn’t suit your plans, you’re welcome to contact us. We can check if there’s any flexibility for that specific room, but please note that changes are not guaranteed.

You are required to give three weeks’ notice before your move-out date.

No, utilities are not included in the rent. These costs are shared among the housemates and typically cover: Water, Electricity, Gas, Internet (Wi-Fi is unlimited in all our houses), Gardening services (when the property has a garden), a cleaner for the common areas every two weeks.

Down Under Stay manages and organises all utility bills on behalf of the housemates. We calculate each person’s share and send the payment request directly to you. Some bills are charged weekly, others monthly, and some every three months, depending on when they are issued.

Because these are usage-based expenses, the total can vary, but on average utilities come to about AUD 25 per person per week, a little more or less depending on the household’s usage.

Still have questions?

Our friendly team is here to help you find the perfect accommodation solution.

Scroll to Top